Assistant Task Cancellation Notification

If a portal user cancels an assistant task, both the primary and assistant task handlers are notified of the cancellation, who cancelled the task with the reason for the cancellation. E.g., the primary task is to move a patient in a bed and an assistant task created as this requires two people. The portal user sees there is a member of the ward staff available to assist so only one porter is required. They cancel the assistant task with the reason "No longer required". The primary and assistant task handlers receive messages on their mobile app confirming the cancellation.

If a primary task handler cancels one or more of the assistant tasks, the assistant task handler is notified that the task has been cancelled by the primary task handler. E.g., the primary task is to move a patient in a bed and an assistant task is created as this requires two people. The primary task handler arrives at the ward and sees the patient is in a wheelchair so further assistance is not required. They cancel the assistant task with the reason "No longer required". The assistant task handler is notified of the cancellation on their mobile app.

If an assistant task handler cancels their task, the primary task handler is notified of the cancellation with the reason for the cancellation. E.g., the primary task is to move a patient in a bed and an assistant task is created as this requires two people. The assistant task handler arrives at the ward first and sees the patient is in a wheelchair so further assistance is not required. They cancel the assistant task with the reason "No longer required". The primary task handler is notified of the cancellation on their mobile app.

If a portal user cancels a primary task, all assistant tasks linked to it are cancelled with the reason "Auto cancelled - primary task cancelled". The primary and assistant task handlers are notified of the cancellation. E.g., the primary task is to move a patient in a bed and an assistant task created as this requires two people. The patient no longer requires moving so the portal user cancels the primary task with the reason "No longer required". The primary task holder is notified that the task has been cancelled with the reason "No longer required". The assistant task is cancelled with the reason "Auto cancelled - primary task cancelled".

If the primary task handler cancels the primary task, all assistant tasks linked to it are cancelled with the reason "Auto cancelled - primary task cancelled". The assistant task handlers are notified of the cancellation. E.g., the primary task is to move a patient in a bed and an assistant task created as this requires two people. The primary task holder arrives at the ward to find that the patient no longer requires moving. They cancel the primary task with the reason "No longer required". The assistant task is cancelled with the reason "Auto cancelled - primary task cancelled".

Note: Cancelled assistant tasks cannot be re-opened.