| Ready |
The task handler is available to be considered for task assignments. |
| Assigning task |
The task handler is being assigned a task. |
| On task |
The task handler has accepted and is currently performing a task. |
| In a meeting |
The task handler is attending a meeting. |
| On a break |
The task handler is on a break. |
| On emergency response |
The task handler is on an emergency task. |
| On adhoc request |
The task handler is on an adhoc request by a member of staff or the public. |
| Unresponsive |
The task handler is set as unresponsive if they do not respond (accept or decline) to a task 3 times. They are sent a message asking for their availability. |